Legal

Cookie Policy

Last updated: July 15, 2026

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you signed in, and understand how you use the service.

Essential Cookies

These cookies are required for the platform to function. They cannot be disabled.

CookiePurposeDuration
authjs.csrf-tokenPrevents cross-site request forgery attacksSession
authjs.session-tokenMaintains your authenticated session30 days
authjs.callback-urlStores the redirect URL after authenticationSession

Functional Cookies

These cookies enhance your experience by remembering your preferences.

CookiePurposeDuration
NEXT_LOCALERemembers your language preference1 year
themeRemembers light/dark mode preference1 year

Widget Cookies

Our AI chat widget sets these cookies on your customers' browsers for conversation continuity.

CookiePurposeDuration
synora_visitor_*Anonymous visitor identifier for chat continuity30 days
synora_conv_*Conversation ID for resuming active chatsSession

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to view and delete cookies, block third-party cookies, block all cookies, and set “Do Not Track” preferences.

Note: Disabling essential cookies will prevent you from logging into the Sinora AI platform.

Questions about cookies?

Email: privacy@sinorai.com